Airline Technology Consultant / Solution Architect

Location London
Discipline: Travel Technology
Job type: SEED - Permanent
Salary: £DOE
Job ref: 93

An exciting opportunity for an Airline Technology Consultant / Solution Architect to help deliver a start-up airline project.

The Airline Technology Consultant will collaborate closely with relevant stakeholders to successfully deliver multiple IT project streams in a fast-paced and fluid environment.

The role would be to manage the implementation and rollout of the critical commercial IT systems and solutions necessary for the airline, including Offer & Order Management systems, pricing, eCommerce, distribution, customer data, marketing solutions and others.

Who we’re looking for:

Five years of experience working on airline Digital, PSS / Offer & Order Management or eCommerce projects with the following specific experience:

  • Working as a Business Analyst, Project Manager, Solution Architect, or similar

  • Building effective digital user experiences and applications in complex domains

  • Transactional/process-oriented applications involving complex back-end service integration of travel-tech systems

  • Leveraging online retail best practices in the design and optimisation process

  • Experience co-ordinating requirements or solution design workshops, customer interviews and presentations to senior audiences

  • Experience managing the UAT and rollout/cutover of complex airline IT solutions (e.g. PSS, eCommerce platforms, portal websites, apps etc.)

  • Experience with procurement processes (e.g. RFIs / RFPs) and 3rd party vendor management would be an advantage

  • Excellent command of English

  • Airline (or other travel-related) eCommerce and direct distribution technology, merchandising and PSS/reservation systems, payment systems, customer data and personalisation, etc.

  • Understanding of the forces that influence airline online sales strategy (e.g. the market/competitors, regulatory, evolution of NDC)

Location: Hybrid