An exciting opportunity for an Airline Technology Consultant / Solution Architect to help deliver a start-up airline project.
The Airline Technology Consultant will collaborate closely with relevant stakeholders to successfully deliver multiple IT project streams in a fast-paced and fluid environment.
The role would be to manage the implementation and rollout of the critical commercial IT systems and solutions necessary for the airline, including Offer & Order Management systems, pricing, eCommerce, distribution, customer data, marketing solutions and others.
Who we’re looking for:
Five years of experience working on airline Digital, PSS / Offer & Order Management or eCommerce projects with the following specific experience:
Working as a Business Analyst, Project Manager, Solution Architect, or similar
Building effective digital user experiences and applications in complex domains
Transactional/process-oriented applications involving complex back-end service integration of travel-tech systems
Leveraging online retail best practices in the design and optimisation process
Experience co-ordinating requirements or solution design workshops, customer interviews and presentations to senior audiences
Experience managing the UAT and rollout/cutover of complex airline IT solutions (e.g. PSS, eCommerce platforms, portal websites, apps etc.)
Experience with procurement processes (e.g. RFIs / RFPs) and 3rd party vendor management would be an advantage
Excellent command of English
Airline (or other travel-related) eCommerce and direct distribution technology, merchandising and PSS/reservation systems, payment systems, customer data and personalisation, etc.
Understanding of the forces that influence airline online sales strategy (e.g. the market/competitors, regulatory, evolution of NDC)
Location: Hybrid