Programme & Delivery Manager required to help deliver a key project for a start-up airline.

As part of the consulting team, you will lay the foundation for successfully managing and running a state-of-the-art commercial department at a new airline in Africa due to launch operations in Q3 2022.

The Programme & Delivery Manager will collaborate closely with relevant stakeholders to successfully deliver multiple project streams in a fast-paced and fluid environment.

Your responsibilities would include:

• Developing and continuously updating the overall programme planning, including critical milestones, budget and resource allocation

• Co-ordinate various project streams involved in setting up the airline’s internal Commercial department processes and critical IT systems, managing a combination of internal teams and external services providers, including:

• Setting up the marketing & communications processes

• Network planning & scheduling (based on a very simple/light setup)

• Product & customer proposition

• Customer servicing & disruption handling

• Distribution & sales

• Revenue management & pricing

• Commercial IT

• Selecting and hiring a local team that would take over from our team after the end of the project

• Tracking the delivery of the various streams in terms of timing and budget

• More directly Co-ordinating/managing external delivery teams for specific streams (e.g. implementation of the digital commerce platform, marketing & PR)

The ideal background:

• At least five years experience managing complex projects and programmes, cutting across both business processes and IT systems implementations and integrations

• Co-ordinate multiple and interdependent delivery streams against tight deadlines

• Been involved in software development projects using agile methodologies, including build, QA and rollout

• Managed a combination of multiple internal and external providers' teams

• Experience navigating political, corporate environments

• Experience selecting, contracting and managing external services providers

• The ability to travel abroad for up to 30% of your time throughout the project

• Excellent command of English

• Ability to work in multi-cultural environments, co-ordinating teams across different (and relatively remote) geographical locations

• Ideally, you would also have experience:

• In the commercial airline industry, either in IT or in Commercial departments

• Working with start-up airlines would be a plus

• In developing countries

 Location: Hybrid