Technical Business Analyst

Location United Kingdom
Discipline: Travel Technology
Salary: £60,000-70,000
Job ref: 115

We have an exciting opportunity for a Technical Business Analyst to join a to join a market leading B2B travel company. This is your opportunity to join a technology team that at the heart of a major business travel company.

As a Technical Business Analyst, you will work as part of a team with the goal to deliver enhanced and personalized experience to travellers, meet the needs of corporate customers and support sustainable relationship with suppliers.

Main Responsibilities

  • Works following Agile methodology and in close collaboration with the technical product owner, engineering teams and other technical teams to ensure smooth and coordinated deliveries

  • Create end to end user stories for product features and functionality including: workflow requirements, process mapping and optimization, system integration requirements, business logic and configuration recommendations, system delivery and design recommendations, reporting metrics

  • Captures multiple sources of data and inputs to specify requirements

  • Provides recommendations and alternative solutions to management for decision making

  • Provides input into project plans and activities and manages requirements delivery deadlines

  • Becomes product expert: Configure, Manage, Audit system settings empowering hotel and rate results to the Points of Sale using internal tools

  • Supports products delivered: Review and recommend adjustments to the configurations based on the analysis

  • Ensure evolution of the proprietary tools in addition to the business driven initiatives

  • Ensure documentation exists and is kept up to date

Experience & education:

  • 2+ years' relevant experience required

  • Previous international/global experience and proven success working in a multi-cultural environment?

  • Business analysis experience, preferably in workflow and operations scenarios with agile development methodologies

  • Experience in collecting, analyzing, and presenting recommendations to management

Knowledge, skills and abilities (KSAs)

  • Established experience in similar role with moderate depth of knowledge

  • Familiar with basic database structure and design

  • Reporting and analytics for data management

  • High levels of attention to detail

  • Problem solving, analytical and decision-making skills

  • Keen sense of organization, delivery timeliness, end product quality and accuracy

  • Ability to explain solutions to stakeholders as well as needs to technical teams

  • Ability to understand product performance and adaptable to changing direction

  • Ability to work in an agile delivery environment

  • Demonstrates taking initiative and ability to work independently

  • Proven ability to interface between the business and IT - understanding the business requirements and how to translate them into technical specifications

  • Understanding of travel industry a plus

Place of work: The ideal candidate would be commutable to London however, our client would consider a remote UK-based employee.