We have an exciting opportunity for a Technical Business Analyst to join a to join a market leading B2B travel company. This is your opportunity to join a technology team that at the heart of a major business travel company.
As a Technical Business Analyst, you will work as part of a team with the goal to deliver enhanced and personalized experience to travellers, meet the needs of corporate customers and support sustainable relationship with suppliers.
Main Responsibilities
Works following Agile methodology and in close collaboration with the technical product owner, engineering teams and other technical teams to ensure smooth and coordinated deliveries
Create end to end user stories for product features and functionality including: workflow requirements, process mapping and optimization, system integration requirements, business logic and configuration recommendations, system delivery and design recommendations, reporting metrics
Captures multiple sources of data and inputs to specify requirements
Provides recommendations and alternative solutions to management for decision making
Provides input into project plans and activities and manages requirements delivery deadlines
Becomes product expert: Configure, Manage, Audit system settings empowering hotel and rate results to the Points of Sale using internal tools
Supports products delivered: Review and recommend adjustments to the configurations based on the analysis
Ensure evolution of the proprietary tools in addition to the business driven initiatives
Ensure documentation exists and is kept up to date
Experience & education:
2+ years' relevant experience required
Previous international/global experience and proven success working in a multi-cultural environment?
Business analysis experience, preferably in workflow and operations scenarios with agile development methodologies
Experience in collecting, analyzing, and presenting recommendations to management
Knowledge, skills and abilities (KSAs)
Established experience in similar role with moderate depth of knowledge
Familiar with basic database structure and design
Reporting and analytics for data management
High levels of attention to detail
Problem solving, analytical and decision-making skills
Keen sense of organization, delivery timeliness, end product quality and accuracy
Ability to explain solutions to stakeholders as well as needs to technical teams
Ability to understand product performance and adaptable to changing direction
Ability to work in an agile delivery environment
Demonstrates taking initiative and ability to work independently
Proven ability to interface between the business and IT - understanding the business requirements and how to translate them into technical specifications
Understanding of travel industry a plus
Place of work: The ideal candidate would be commutable to London however, our client would consider a remote UK-based employee.