We’re seeking an experienced GDS Specialist with deep knowledge of Travelport+ (Galileo) to help shape the next generation of AI-powered tools for the travel industry. You’ll act as the go-to expert for GDS workflows, supporting product and engineering teams to ensure solutions mirror the real-world needs of travel professionals.

This is a unique opportunity to combine hands-on travel industry expertise with cutting-edge technology, contributing directly to tools that will transform how OTAs, TMCs, and agents work.

Key Responsibilities

• Serve as the in-house authority on Travelport+ (Galileo) functionality, commands, and workflows.

• Translate booking, modification, and cancellation processes into actionable insights for product development.

• Validate AI-driven outputs for pricing, ticketing, refunds, and exchanges.

• Spot and flag logic issues, inaccuracies, or inconsistencies, and recommend improvements.

• Share travel industry best practices, edge cases, and insider knowledge to shape product decisions.

• Provide internal education on the nuances of leisure vs. corporate travel.

What You Bring

• Essential:

• Proven expertise with Travelport+ (Galileo) GDS.

• At least 3 years’ experience in a travel agency, OTA, or TMC.

• Strong understanding of the full booking lifecycle, including exchanges and refunds.

• A detail-oriented mindset and a passion for accuracy.

• Strong communication skills, with the ability to bridge technical and non-technical discussions.

• Excitement about bringing your traditional travel expertise into the AI and tech space.

• Preferred:

• Experience with other GDS systems (Amadeus, Sabre).

• Familiarity with NDC content and workflows.

• Previous work with CRM platforms (Zendesk, Genesys, Kustomer).

• Exposure to both corporate and leisure travel environments.

• Experience in QA, product validation, or AI-based solutions.

• Understanding of aggregators such as Travelfusion.

• Place of work: UK- Romte or Barcelona