A career-changing opportunity for a Business Travel Consultant to pivot to tech!
"We’re looking for a seasoned GDS Specialist with expertise in Travelport+ (Galileo) to help drive the development of next-generation automated software solutions for the travel industry. In this role, you’ll be the subject-matter expert on GDS workflows, partnering closely with product and engineering teams to ensure our tools reflect the real-world needs of travel professionals."
This is a unique opportunity to combine hands-on travel industry expertise with cutting-edge technology, contributing directly to tools that will transform how OTAs, TMCs, and agents work.
Key Responsibilities
Serve as the in-house authority on Travelport+ (Galileo) functionality, commands, and workflows.
Translate booking, modification, and cancellation processes into actionable insights for product development.
Validate AI-driven outputs for pricing, ticketing, refunds, and exchanges.
Spot and flag logic issues, inaccuracies, or inconsistencies, and recommend improvements.
Share travel industry best practices, edge cases, and insider knowledge to shape product decisions.
Provide internal education on the nuances of leisure vs. corporate travel.
What You Bring
Essential:
Proven expertise with Travelport+ (Galileo) GDS.
At least 3 years’ experience in a travel agency, OTA, or TMC.
Strong understanding of the full booking lifecycle, including exchanges and refunds.
A detail-oriented mindset and a passion for accuracy.
Strong communication skills, with the ability to bridge technical and non-technical discussions.
Excitement about bringing your traditional travel expertise into the AI and tech space.
Preferred:
Experience with other GDS systems (Amadeus, Sabre).
Familiarity with NDC content and workflows.
Previous work with CRM platforms (Zendesk, Genesys, Kustomer).
Exposure to both corporate and leisure travel environments.
Experience in QA, product validation, or AI-based solutions.
Understanding of aggregators such as Travelfusion.