Technical Writer - Travel-Technology

Location United Kingdom
Discipline: Travel Technology, IT
Job type: SEED - Permanent
Salary: £50,000-65,000
Job ref: 160

We are looking for a Technical Writer to join an expanding travel-tech company focusing on the leisure travel market. As a Technical Writer you will produce high-quality documentation that contributes to the overall success of the products. You will be working with developers, quality engineers, product managers, and usability experts to make their products more accessible to use. Technical Writer will sit with the Product team. 

Responsibilities & Duties

As a Technical Writer you are responsible for:

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.

  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.

  • Write easy-to-understand user interface text, online help and developer guides.

  • Create tutorials to help end-users use a variety of features.

  • Analyze existing and potential content, focusing on reuse and a single source of truth. ( single-sourcing opportunities)

  • Create and maintain the information architecture.

Ideal track-record and competence

  • Proven work experience in technical writing of software documentation.

  • Experience in delivering high-quality documentation where every detail is paid attention to.

  • Passionate about grasping complex technical concepts and making them easily understandable in text, illustrations and videos.

  • Strong global communicator; you convey your ideas clearly and openly, both in writing and verbally and you enjoy working with a global team.

  • Agile and friendly customer and team collaborator; you are keen to build successful working relationships through open communication, a helpful attitude and making sure that you pull your weight within the team.

  • Basic familiarity with the SDLC and software development

The place of work is mostly from home, with some office work required in Berkshire.