Project Manager (Implementation)

Location London
Job type: SEED - Permanent
Salary: £35,000-45,000

Our client is a global Travel Tech B2B software house and looking for a Project Manager (Implementation) to join their team in London with Travel Industry experience.


Main Purpose of Role:

·       To manage the implementation of company’s software products in a tour operating environment.

·       To manage the project relationship between the company and assigned clients post-implementation.


Duties and Responsibilities


·       Coordinate project management activities with clients, including regular reporting and client meetings.

·       Document, track and communicate project issues, risks, requirements and dependencies using company’s methodology, and toolkit.

·       Manage the production of functional specifications for system change requests to meet client requirements, working closely with Implementation Consultants and Business Analysts.

·       Work closely with their Client Project Manager to resolve issues and ensure project tasks are completed to plan.

·       Ensure that good quality user manuals and client-specific documentation are produced with each development released to clients

·       Manage commercial aspects of projects, including staff timesheets, expenses, development estimates, forecasts and project billing.

Skills / Attributes Required


·                2 years + experience in software implementation projects, ideally (but not necessarily) working in a travel technology company or tour operating environment

·                Experience in using project management tools and techniques

·                Results orientated with excellent verbal and written communication skills

·                Good interpersonal skills to communicate effectively at all levels of an organisation

·                Ability to work both in a team and independently

·                Knowledge of the Travel industry, and particularly of Tour Operations, is preferable but not essential

·                Knowledge of external interfaces related to the travel industry is preferable but not essential

·                Desire and willingness to travel if required

·                Educated to degree level with a suitable qualification