A major global B2B Travel company specialising in the hotel to travellers worldwide, offering secure, cost-effective, policy compliant, multi-channel and bookable hotel reservation solutions are looking for a Project Manager with experience in managing multiple software development projects.
Partner with Product Analysts/Managers on technical deliverables across a wide range of hotel booking products.
Accountable for all aspects of project management: planning, execution, control, communication, financial management and closure.
Establish clear responsibilities and processes for monitoring work and measuring results.
Manage communication across key stakeholders, running a defined schedule of meetings. Provides regular updates to stakeholders or steering committees.
Display a can-do attitude, persist in accomplishing objectives despite obstacles and setbacks.
Identify areas of improvement and ensure they are shared with the right stakeholders.
Lead process transformation, often with the use of Digital tools, e.g., Jira
Effectively communicate in various settings (mainly over digital media): one-on-one, small and large groups, or among diverse styles and position levels.
Collaborate with other technical teams (i.e. architecture and security) to ensure requirements are met.
Utilises escalation channels wisely avoiding over and under-escalation. Uses good judgment on when to escalate the issues to Management and when to work through issues with the project team.
Develop a schedule of work which will ensure the agreed scope is delivered against required timescales ensuring that resources are allocated appropriately.
Identify dependencies & risks and ensure resolution.
Manage the Opex and Capex budget, ensuring the project does not exceed the approved budget.
Comply with any governance requirements and artefacts e.g. Project Charter, Risk and Issue logs etc.
Experience & Education
Successful Bachelor’s Degree in Business Administration or Computer Science preferred, OR appropriate combination of education and experience.
Proven experience in managing significant technical projects.
Exposure and experience with the following:
Technology related project experience i.e., understanding of IT/infrastructure, software development lifecycle, software integrations
Change Management in complex environments
Risk and Issue management
Project Management certification (PMP or Prince 2 is a plus)
Experience in working with global stakeholders and in multination organization(s) (preferred).
Experience with international implementations, the travel/hospitality industry.
Understanding of travel technology (GDS, OBTs and hotel aggregators) is an advantage
Knowledge, Skills And Abilities (KSAs)
Experience with global teams leading IT projects across cross functional areas including technology upgrades, maintenance, and development implementations.
Scrum master experience
Experience with Agile and traditional Project management tools: Jira, Smartsheet MS Project, Trello, Microsoft Planner etc.
Excellent communication skills
Resourceful, action-oriented with the ability to get things done and overcome obstacles.
Works independently as well as collaboratively.
Forward thinking, creating a culture of continuous improvement towards agility.
Ability to influence, negotiate, and communicate with internal and external stakeholders, contractors, and vendors.
Understanding of web-based architecture, service-based architecture and enterprise application architecture