Technical Project Manager required for 12 months contract to work as part of a team with the goal to deliver tools and products that will support the delivery of a new product suite with capabilities that include the ability to accurately capture external clients hotel rates and hotel property data, ensure accurate recording and maintenance, and the provision of data to multiple consuming tools e.g Booking tools and the wider data ecosystem.

The solutions developed will include UI, database definition and API development. You will work with several different technical and business teams across the wider business to ensure successful product delivery.

Main responsibilities:

• Partner with Product Analysts/Managers on technical deliverables across a wide range of hotel booking products.

• Accountable for all aspects of project management: planning, execution, control, communication, financial management and closure.

• Establish clear responsibilities and processes for monitoring work and measuring results utilizing Jira reporting and Agile metrics

• Manage communication across key stakeholders, running a defined schedule of meetings. Provides regular updates to stakeholders or steering committees.

• Display a can-do attitude, persist in accomplishing objectives despite obstacles and setbacks.

• Identify areas of improvement and ensure they are shared with the right stakeholders.

• Lead process transformation, often with use of Digital tools, e.g., Jira

• Effectively communicate in various settings (mainly over digital media): one-on-one, small and large groups, or among diverse styles and position levels.

• Collaborate with other technical teams (i.e. architecture and security) to ensure requirements are met.

• Utilizes escalation channels wisely avoiding over and under-escalation. Uses good judgment on when to escalate the issues to Management and when to work through issues with the project team.

• Develop a schedule of work which will ensure the agreed scope is delivered against required timescales ensuring that resources are allocated appropriately.

• Identify dependencies & risks and ensure resolution.

• Manage the Opex and Capex budget for the project, ensuring the project does not exceed the approved budget.

Experience & education:

• 5+ years managing significant technical projects. 

• Exposure and experience with the following:

• Technology related project experience i.e., understanding of IT/infrastructure, software development lifecycle, software integrations

• Change Management in complex environments

• Risk and Issue management

• Project Management certification (Agile Scrum Master/Agile Project Management certification preferred)

• Experience in working with global stakeholders and in multination organization(s) (preferred).

• Experience with international implementations, the travel/hospitality industry.

• Understanding of travel technology (GDS, OBTs and hotel aggregators) is an advantage

Knowledge, skills and abilities (KSAs)

• Experience with global teams leading IT projects across cross functional areas including technology upgrades, maintenance, and development implementations.

• Scrum master experience

• Experience with Agile and traditional Project management tools: Jira, Smartsheet MS Project, Trello, Microsoft Planner etc.

• Excellent communication skills

• Efficient presentations

• Progress updates

• Digital collaborations

Location: Hybrid, Remote, London HQ